Refund policy

Return & Refund Policy

Custom Orders All custom and personalized orders are final sale. No returns, exchanges, or refunds are accepted on custom items.

Non-Custom Orders Non-customized items may be returned within 15 days of purchase. To be eligible for a refund, items must be returned in unused, original condition.

Return Shipping Unless the return is the result of our error (e.g., wrong item sent, defective product), the customer is responsible for all return shipping costs.

Outgoing Shipping Original outgoing shipping charges are non-refundable.

How to Initiate a Return Please contact us before sending any return. Items sent back without prior authorization may not be accepted.